Helping you stay together
Keep your companion
by your side.
Stayby connects you with a licensed clinician for a private telehealth evaluation related to Emotional Support Animal documentation.
Every evaluation is reviewed by a licensed clinician.
100% online
Complete your evaluation from the comfort of home.
Compassionate care
Connect with a licensed clinician who understands the human-animal bond.
Straightforward process
Clear steps, transparent pricing and no unnecessary registrations or ID cards.
Real care. Real clinicians.
More than a form and a certificate.
Getting support for your housing situation should involve more than entering your credit card and instantly downloading a document.
Stayby connects you with a licensed clinician who reviews your information, meets with you when required, and determines whether documentation is clinically appropriate for your situation.
Licensed clinicians
Your evaluation is handled by a licensed healthcare professional available in your state.
Individual evaluation
Your eligibility is based on your circumstances — not an automatic approval system.
No meaningless registration
We don't sell ESA registries, identification cards or badges as a substitute for clinical documentation.
How it works
A simple process from start to finish.
Start online, connect with a licensed clinician, and receive documentation if your clinician determines it's appropriate.
01
Check your eligibility
Answer a few questions about yourself, your companion and what you're looking for.
02
Connect with a clinician
Complete your evaluation with a licensed healthcare professional available in your state.
03
Receive your documentation
If your clinician determines that documentation is clinically appropriate, your signed documentation will be delivered digitally.
Simple pricing
One straightforward price.
ESA Telehealth Evaluation
$129one-time
Includes:
- Online eligibility questionnaire
- Evaluation by a licensed clinician
- Clinician consultation when required
- Digital documentation if clinically appropriate
- Secure digital delivery
- Access to support if you have questions about your documentation
Documentation is not guaranteed. Clinical decisions are made independently by the evaluating healthcare professional.
Why Stayby
Support without the gimmicks.
The emotional support animal industry can be confusing. Stayby keeps the process simple: real clinicians, individualized evaluations and clear documentation.
| Feature | Stayby | Registration Sites |
|---|---|---|
| Licensed clinician evaluation | Yes | Not always |
| Individual clinical review | Yes | Not always |
| Instant guaranteed approval | No | Sometimes |
| ESA registry required | No | May be promoted |
| ID card required | No | May be promoted |
| Transparent price | $129 | Varies |
We focus on the part that matters: connecting you with qualified care and providing appropriate documentation when clinically supported.
Understanding the process
Housing rules can vary. We'll help you understand the process.
Emotional support animals, service animals and pets are treated differently under various federal, state and local laws.
A clinician's documentation does not automatically guarantee a housing accommodation. Housing decisions can depend on your circumstances, applicable law and the policies governing your housing provider.
Stayby focuses on providing an appropriate clinical evaluation and documentation when supported by that evaluation.
A better kind of partnership
Supporting the bond from both sides.
Stayby is building relationships with animal shelters and pet-focused organizations that help people and animals find each other in the first place.
Our goal is simple: make accessing appropriate care easier while giving partner organizations another way to support their communities.
Questions, answered
What should I know before getting started?
An Emotional Support Animal, or ESA, is an animal whose presence may provide emotional support to a person with a mental or emotional health-related need. ESAs are different from trained service animals.
No. Stayby connects you with a licensed clinician for an individualized evaluation. Documentation is provided only when the clinician determines that it is clinically appropriate.
The Stayby telehealth evaluation is $129. If your clinician determines that documentation is appropriate, your digital documentation is included.
No. Stayby does not sell an online registry as a substitute for a healthcare evaluation. Your service is an evaluation performed by a licensed healthcare professional.
The intake and telehealth process can be completed remotely. Specific requirements may vary depending on your state and clinician.
No service can guarantee how a specific housing provider will respond. Housing protections and accommodation requirements depend on applicable federal, state and local law and the circumstances of the request.
Stayby does not require or sell those items as a substitute for a clinical evaluation.
You'll be evaluated by a healthcare professional who is appropriately licensed to provide the relevant service in your state.
Ready when you are
See if Stayby is right for you.
Start with a quick eligibility check and learn what the next step looks like for your situation.
Get Started